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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darius Kyser

Darius Kyser

October 1, 2024

5  out of  5
rating by Darius Kyser
"I really love this agent they are very helpful and all ways there for you"
We responded:
"Thank you for the 5 star review! I appreciate you trusting us to help with your insurance needs."
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Wendi Correa

September 26, 2024

5  out of  5
rating by Wendi Correa
"These ladies are fantastic. Always available to answer questions and ensure understanding of policy and billing. Responds quickly to messages. Keep up the great work."
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Anita Murray

September 26, 2024

5  out of  5
rating by Anita Murray
"Ivy and her team are very professional and knowledgable."
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Kandiss Ecton

September 26, 2024

5  out of  5
rating by Kandiss Ecton
"Ivy is extremely knowledgeable about insurance, and makes the process simple!"
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Thomas Kowal

August 16, 2024

4  out of  5
rating by Thomas Kowal
"I have been using their service for 13 years now. Always friendly, always quick to respond, and fair prices."
Profile photo of Kayla Powell

Kayla Powell

July 12, 2024

5  out of  5
rating by Kayla Powell
"I’ve been using the same office for several years, and have never had better service! Very convenient services, and prompt customer service every time I call in! I love State Farm and I love the ladies at my agency!"
We responded:
"Kayla thank you for choosing my agency for your car and home insurance. You and your family are wonderful to work with. Thank you for your continued business. "
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Anna Ferro

June 27, 2024

5  out of  5
rating by Anna Ferro
"Ranetha was amazing! Super-patient and extremely kind - truly the ideal insurance agent. Thank you Ranetha for saving me almost $200 a month in insurance for the same coverage! My insurance was almost as much as my car payment with another company! Cried tears of happiness when I switched"
We responded:
"Thank you Anna for the kind words and thoughtful review. Ranetha is a licensed insurance professional and loves helping customers. Our goal is to provide great, personalized service."
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Maureen Jerga

June 25, 2024

5  out of  5
rating by Maureen Jerga
"I called my State Farm office after hours when I realized I did not have my current proof on insurance. Left a message and Renatha called me back first thing in the morning, had already e-mailed me the doc and promised to send a hard copy. She also explained that I could use the e-mail version while on my phone, without need to print. A+ service which I really appreciated. Thank you Renatha."
We responded:
"Maureen thank you for the great review! Our office representatives are here to help and take their time to make sure you get what you need. We appreciate you!"
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Sandra Cruz

June 24, 2024

5  out of  5
rating by Sandra Cruz
""Great service ,friendly and professional ""
We responded:
"Thank you Sandra for the great review! Our goals are just what you stated to provide great service while being friendly and professional."
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John Harrington

June 20, 2024

5  out of  5
rating by John Harrington
"Very helpful and professional"
We responded:
"Providing exceptional service is our top priority, and it's always rewarding to hear that our efforts are recognized. Thank you! We're happy to assist you."
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Janet CHILDERS

June 19, 2024

5  out of  5
rating by Janet CHILDERS
"We have never had a bad experience with Ivy or any of her wonderful staff! They are always very happy to be of assistance!"
We responded:
"Janet, it's fantastic to hear that you have always had a great experience with us. We strive to provide excellent service and it's always rewarding to receive positive feedback from our valued customers like yourself. Thank you for your wonderful review."
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Jason Ayotte

June 11, 2024

5  out of  5
rating by Jason Ayotte
"Always very responsive and great to work with."
We responded:
"Thank you so much for taking the time to leave us a 5-star review on Google! We really appreciate your kind words and support."
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Angela Randolph

June 11, 2024

5  out of  5
rating by Angela Randolph
"Ivy Fields- Releford-State Farm staff is very friendly, knowledgeable and gets the job done quickly. I have been with this agency since Ivy Fields started and I love her dearly."
We responded:
"Awwww Angie thank you! I have been blessed to serve you for over 16 years. THANK YOU THANK YOU THANK YOU! I appreciate you so much!"
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Jose Leon

June 11, 2024

5  out of  5
rating by Jose Leon
"Me párese muy buena aseguranza y muy buen trato con los clientes y muchas gracias sonia"
Profile photo of Amitava Adhikary

Amitava Adhikary

June 6, 2024

5  out of  5
rating by Amitava Adhikary
"I have been with State Farm since August 2006. My family and I cannot thank them enough for their help, support, and service."
We responded:
"I am so grateful for you and Mrs. Adhikary. Thank you for allowing me to protect what's important to you and plan for your future. Thank you for your kind words."
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Krystian Jakimik

June 6, 2024

5  out of  5
rating by Krystian Jakimik
"Been dealing with Ivy and her team for years now. I have nothing but good things to say. Special shoutout to Sonia for all the times she has helped me with little to no notice."
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Tiffany Bills

June 5, 2024

5  out of  5
rating by Tiffany Bills
"For over 10 years, every interaction with this agency has been a pleasant experience. The agents are very friendly, attentive and knowledgeable. Ivy is simply superb!!!"
We responded:
"Thank you for your amazing review and for being a loyal customer for over 10 years! We truly appreciate your continued support and trust in our agency. We are thrilled to hear that every interaction with our team has been a pleasant experience for you. Our agents take great pride in being friendly, attentive, and knowledgeable, and it's wonderful to know that they have consistently provided you with exceptional service. Ivy's 28 years of knowledge and experience in the insurance industry is the foundation for the agency's success. Thank you again for the 5 star review."
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Emani Jacobs

June 5, 2024

5  out of  5
rating by Emani Jacobs
"Excellent customer service with a personal touch! The whole office is knowledgeable and practices so much patience answering all of my questions."
We responded:
"Thank you for your excellent review about our customer service! We are thrilled to hear that you had a positive experience with our team. We take pride in providing exceptional service to our customers, and we strive to go above and beyond to ensure that all your questions are answered with patience and knowledge. It's wonderful to know that our efforts have made a difference for you."
Profile photo of Tania Ramos

Tania Ramos

June 4, 2024

5  out of  5
rating by Tania Ramos
"Great services"
We responded:
"Thank you so much for taking the time to share your experience with our services! We value your feedback and enjoying serving all your insurance needs."
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Alejandra Garcia

June 1, 2024

5  out of  5
rating by Alejandra Garcia
"Thank you for all the Spanish speaking agents she has! Always available to help my family and myself. Have been with them for many years and don’t think of going anywhere else!"
We responded:
"Our team takes pride in delivering excellent customer service, and we strive to cater to the needs of all our customers. We understand the importance of language accessibility, which is why we have Spanish-speaking agents available to assist you. Thank you so much for your kind review and trusting us to protect your family."
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Erica Hughes

May 31, 2024

5  out of  5
rating by Erica Hughes
"Great agent!"
We responded:
"Thank you Erica! I really appreciate you trusting me to provide your insurance needs for so many years. I value you and your business. Thank you for taking the time out to give us a 5 star review."
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Chauncey Parker

May 30, 2024

5  out of  5
rating by Chauncey Parker
"Always a pleasure working with Ranetha. Anytime I have a question or concern, I can email her directly and she gets back to me almost immediately. I switched from Esurance because it was a nightmare to get a hold of a live person. I no longer have that issue. So glad I made the switch to State Farm! Highly recommend to anyone looking for affordable insurance and amazing customer service."
We responded:
"Thank you for taking the time to leave us a review! We're thrilled to hear that you appreciated our fast communication and the ability to reach a person quickly. Providing prompt and efficient customer service is one of our top priorities. Our team are licensed insurance professionals are always ready to assist."
Profile photo of Héctor Aguilera

Héctor Aguilera

May 30, 2024

5  out of  5
rating by Héctor Aguilera
"Thanks to Mrs. Ivy Fields and the State Farm team! Victoria is amazing—very responsive and always helpful. Highly recommend their services!"
We responded:
"Thank you Hector! Your feedback is valuable to us, and we appreciate your kind words. Thank you for choosing us for your car & home insurance."
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Beowulf Uno

May 24, 2024

5  out of  5
rating by Beowulf Uno
"I want to say thanks to Ms Ivy Fields an the rest of the State Farm team, these guys are very responsive respectful an helpful..."
We responded:
"Thank you for your great review! Our team appreciates you and that you trust us with your insurance needs. "
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R C

May 24, 2024

5  out of  5
rating by R C
"I changed my homeowners and auto insurance to state farm as they have the best rates. I have been corrresponding with Ranetha who is very friendly, attentive, and easy to work with. Would highly recommend!"
We responded:
"Thank you so much for taking the time to leave us such a positive review! Glad we were able to give you our personal service and better value for your auto and home insurance. We greatly appreciate your kind words about Ranetha! Thanks for recommendation!"